Innovative Pharmacy realizes that the key to quality customer service is communication. That is why we offer all of our customers account representatives along with licensed registered nurse liaisons to assure that any issues that may arise are addressed and rectified in a timely manner.
Our nurse liaisons help facilities remain in compliance with certified medication aid regulations and help maintain a constant bridge between the pharmacy and the facility. Our nurses all have years of experience in long term care and assisted living, allowing them to understand the issues you encounter on a daily basis.
In-services and educational seminars are offered as needed along with training on medication administration.